Case Study
Bengaluru Woman Loses Over Rs 18 Lakh to Scratch Card Lottery Scam

Background: In a well-executed lottery scam, a 45-year-old woman from Bengaluru, named Sanjana, lost more than Rs 18 lakh after being tricked into believing she had won a large sum of money. The scammers used a sophisticated approach involving a scratch card that appeared legitimate, and manipulated the victim into transferring large sums of money under false pretenses.
Incident Overview: On January 28, 2024, Sanjana, a resident of Annapurneshwari Nagar, Bengaluru, received an unexpected envelope from an e-commerce platform. Inside was a scratch card along with instructions claiming she had won Rs 15.51 lakh. The letter asked her to verify the authenticity of the lottery prize by sharing pictures of the scratch card, her identification card, and the envelope. This initial step gave the scammers credibility, leading Sanjana to believe the offer was legitimate.
Scam Execution: The fraudsters cleverly continued to manipulate Sanjana, informing her that, due to the illegality of lotteries in Karnataka, she needed to pay a 30% tax to claim her prize. Over the next several months, they continued to pressure her into paying various “taxes” and other fees, claiming these were necessary to release the winnings.
In total, Sanjana transferred Rs 18,40,168 to the scammers through Real-Time Gross Settlement (RTGS) payments. They convinced her that the tax payments were necessary to finalize the transfer of her Rs 15.51 lakh lottery prize. However, after several months of paying the demanded fees, Sanjana realized that the scammers had vanished, and there was no prize awaiting her.
Aftermath and Police Investigation: Realizing she had been defrauded, Sanjana reported the incident to the cybercrime authorities. The police have since registered a case under the Information Technology Act and the Indian Penal Code, and are investigating the fraud. The scammers, however, remain elusive, making it a complex case to resolve.
Understanding Scratch Card Fraud: Scratch card frauds are a widespread form of deception. In these scams, fraudsters often present seemingly legitimate scratch cards or lottery tickets, either physical or digital, claiming that the recipient has won a significant prize. The scam typically involves asking the victim to pay an upfront fee, which is supposedly a tax or processing charge to claim the prize.
- Key Warning Signs:
- Unsolicited scratch cards or lottery tickets.
- Requests for upfront payments or sensitive personal information.
- Claims of high-value prizes that are contingent on immediate payments or transfers.
- Precautionary Measures:
- Always verify the authenticity of such promotions with the company or platform directly.
- Do not share sensitive personal or financial information with unknown sources.
- Be skeptical of unsolicited offers, especially if they ask for money or personal details.
- Report suspicious activities to the authorities immediately.
Conclusion: This case highlights the growing sophistication of fraudsters who exploit individuals’ hopes of easy money, especially in the form of fake lottery winnings. Sanjana’s loss of Rs 18 lakh serves as a cautionary tale for others to be more vigilant when dealing with unsolicited lottery claims, especially those that involve money transfers. While the investigation continues, it underscores the importance of awareness and caution in avoiding falling victim to such scams.