• Fraudsters impersonated customer support agents of well-known companies.
• Victims were asked to install remote access software to “fix” issues.
• Their personal and financial data was stolen during remote access sessions.

 Fake Call Centres Busted in West Bengal (January 2025)

Steps of the Fraud:

Scammers ran a professional-looking call center impersonating global customer support services.

Victims were tricked into revealing banking credentials and granting remote access to devices.

Fraudsters stole personal data and financial details, leading to multi-crore losses.

Raid & Arrests: 15 individuals, including three women, were arrested by the Cyber Crime Wing of Bengal Police during the raid. Source: Times of India